My Device Will Not Turn On

Issue: My wearable device will not turn on.


Answer #1: Your device may be dead. Plug the device into a power source.

Answer #2: If using Google Glass, your device may be in Deep Discharge Mode. Please see this articlefor instructions on resolving this issue.

Answer #3: You may need to adjust the front hinge so you can see the screen. 

If unable to solve your issue, please click the "Email Us" link to the right of this article for support.

 

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